Jeff Besos on Innovation
I have read a couple of articles about Steve Levy's interviewing Jeff Besos at the Wired Conference: Om Malik, Tim O'Reilly. Jeff is very insightful and crisp in his thoughts. A few things that are easily forgotten:

• Celebrate small innovations
• Innovate backwards from customer requirements and forwards from internal strengths
  
• Over-communicate with employees during tough times
• Worry about errors of omission over errors of commission
• Carefully decide when you need to be stubborn and when you need to be flexible