Sunday, February 22, 2009

Enterprise 2.0
We are planning to re-launch our Intranet with a lot more collaboration features. We currently only offer a Wiki platform for collaboration across the enterprise.

Tim O'Reilly defined web 2.0 in his famous article in 2005. The success of Web 2.0 features on the consumer side has encouraged widespread implementation of the features within the enterprise, however, with mixed results. These efforts have most popularly been termed Enterprise 2.0. Here is how it is defined on Wikipedia.

In my mind, Enterprise 2.0 goes against the grain of our current IT organizations. So, the rollout of such technologies needs a change in the IT mindset. We recognize how difficult it is to implement change within an organization. Now, the question is, are we capable of embracing change?

I plan to spend the next couple of months developing a strategy and a roadmap for the implementation and rollout of these features on our Intranet. Any suggestions will be welcome. Please post your comments on this page.

2 comments:

SusanSD said...

This statement jumped off my desktop:
"In my mind, Enterprise 2.0 goes against the grain of our current IT organizations. So, the rollout of such technologies needs a change in the IT mindset. We recognize how difficult it is to implement change within an organization. Now, the question is, are we capable of embracing change?"

I would love to hear more about your perspective here. How does e2.0 cut against the grain? I'm very interested in how your reference to the difficulty in organizational change-- and question if it's even possible...

yuvi said...

Susan,

Our current IT organizations collaborate with the business leaders, understand requirements, develop solutions and then iterate.

With Enterprise 2.0, we need to understand what new technology is available and how it is being used in the market. Then we must leverage its understanding of the business and design a framework that has broad (potential) application in solving future business requirements and deploy it. Now, our job is to educate business owners about the new platform and let them use it as best as it fits business needs. We have to undo decades of deeply ingrained IT processes.

We have a significant challenge ahead of us.